Web Site Privacy Policy (“Privacy Policy”)

I-Lumenate, LLC (the “Company”)

This Privacy Policy is designed to provide information about the data collection practices for the websites operated by the Company, which include, without limitation, http://nocqua.com and all sub-pages related thereto (collectively, the “Site”). The terms “us”, “we” and the like used herein refer to the Company.
If you have questions or concerns regarding this Privacy Policy, please contact our Site coordinator at info@nocqua.com or by postal mail to:

I-Lumenate, LLC
353 Jonestown Rd.
Suite 202
Winston-Salem, North Carolina 27104

Your Consent. By using our Site, you consent to this Privacy Policy.

Identifying Information. You can visit most areas of the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we may ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. By way of example and not limitation, the Company may request identifying information when you do the following things:

  • Register on the Site.
  • Place an order.
  • Provide feedback in any way (such as answering an online survey) or tell us about an idea or suggestion.
  • Participate in a rebate program, contest, or other promotional offer.
  • Request a special service.
  • Request information or files from technical support or customer service.

In these instances, the Company may ask for your name, address, e-mail address, phone number, and other appropriate information needed to provide you with these or other appropriate services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” from these mailings at any time.

What the Company Will Do With Your Information. If you choose to give us personal information, this information is retained by the Company and will only be used by the Company in the course of conducting our business and customer relationship with you. We will not add you to a mailing list or newsletter without your permission.

What Others May Do With Your Information. The Company does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time, the Company may use agents or contractors who will have access to your personal information to perform services for the Company, however such agents or contractors are required by us to keep the information confidential and may not use it for any purpose other than to carry out services for the Company. In addition, the Company may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. None of this information, however, will contain personal, identifying information about our users.

Online Store. The Company’s Online Store has the capability of giving you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Site to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

Third Party Links. The Site may provide links to other web sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave the Site, the Company cannot control, and has no responsibility for, the privacy policies or data collection activities at another web site.

Cookies. At times, we will use a feature on your web browser to send your computer a “cookie”. We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Site, and to give you better, more personalized service while using the Site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. Some functions of the Site will not function if you refuse cookies. These areas of our Site may have information posted about cookies, and when a cookie will be uploaded to your computer. Google, as a third party vendor, uses cookies to serve ads on the Site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to the Site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Children’s Privacy Protection. The material on our web site is not intended for or targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Privacy Policy. The Company may from time to time revise this Privacy Policy. You should therefore periodically visit this page to keep yourself aware of any such revisions.
Contacting Us. If you have any questions about this Privacy Policy and/or the practices of our Company, you can write to:

I-Lumenate, LLC
353 Jonestown Rd.
Suite 202
Winston-Salem, North Carolina 27104

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Credit Card Security. After a transaction, your credit card numbers will not be kept on file for more than 60 days.

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